Operations Agent

Streamline Operations with your own Operations Agent

Your operations team is the heart of your organization. Keeping projects on track, processes efficient, and teams aligned. 

But too often, operations staff are buried in busy work, chasing up other people for tasks, outputs and having to jump in and out of multiple systems. To remove the busy work and allow your team to return to valuable and reflective work, deploying Operations Agents help with automating the routine, keeping people informed of outputs via Teams or Slack and ultimately empowering your teams to work smarter.

Why are organizations looking for Operations Agents? Here are top three reasons:

1. Put Operations Leaders in Control Without IT Bottlenecks

Until now, improving any type of workflow meant lodging a request for IT support, or waiting on an external vendor to respond to your support ticket. Operations Agents allow your business users to design and deploy agents without any coding. Enable them to define the agent process through general prompting, link to document repositories like SharePoint or Google Drive and set which audiences can interact with the agent. This gives operations teams agility to respond to changing priorities within your organization to ensure processes stay aligned with ever emerging goals. Developers also have access to the New Dialogue API.

2. Hit Repetitive Work on the Head

Busy work is a major contributor to quiet quitting. 

It’s a major contributor to lack of purpose, loss of autonomy and cognitive overload. Things need to change or your best and brightest will just leave. Operations Agents automate this repetitive work through identifying, sourcing and delivering data and content to users when it matters. Retrieving data, generating interim reporting and notifying users via Teams and Slack are all positive moves to freeing your teams to focus on meaningful work. And not chasing paperwork.

3. Keep Projects Moving through Notifications

Stop! Don’t send another follow up email. Delays and oversight happen across all projects resulting in disconnected reporting and visibility. Operations Agents built with New Dialogue AI connect to your tools like SharePoint, Teams, Google Drive and Slack surfacing information for audiences across your organization at the right time whether its the latest SOP or status of a specific task. Operations Agents are like a member of your team sending updates in Teams and Slack so your projects never lose momentum.

Built for Business Users with an API for Developers

For non-technical operations managers, building Operations Agent is entirely a no-code experince. Connect to documentation and project boards, and configure how it responds all with simple, guided steps.

For developers and IT teams, New Dialogue exposes a robust API layer. Technical teams can integrate additional systems, embed the agent into custom portals, or build more advanced workflows. Under the hood, it runs on modern infrastructure that ensures fast responses, reliable state management, and scalability giving developers the confidence to extend while business users retain day-to-day control.

The Business Value of Operations Agents

An Operations Agent doesn’t just save time, it strengthens execution across the business. Teams gain instant clarity, leaders reduce bottlenecks, and projects move faster with fewer errors. By automating repetitive tasks and making knowledge instantly available, organisations unlock a more efficient, more resilient way of working.

Reduce admin, hit repetitive work on the head and accelerate project reporting and success. Ultimately, give your teams freedom to focus on more meaningful work effort.

Design Operations Agents yourself and deploy in days. Let your Operations Agent keep the business running at full speed.

Start a free 7-day trial of New Dialogue to explore what’s possible with your operational content and data.